For organisers
You run the show. We handle the names, the reminders and the secrets.
- 1
Sign up as the organiser
Tell us your team or company name, your name, email, mobile and a password. We'll email you a 6-digit code to check it's really you.
- 2
We switch you on
We take a quick look at every new sign-up, usually within a working day. You'll get an email the moment you're in, and you can check any time by signing in.
- 3
Set up your Secret Santa
Give it a name, set the gift budget and pick the big dates: when joining closes, when wishlists are due, the draw, the buy-by date, the gift swap and, if you want one, the Santa reveal. Select that option in setup to include it. Add any house rules too.
- 4
Add your people
Add people one at a time or paste a list (or upload a CSV) with a name and an email or mobile number for each. Everyone gets a personal sign-up link by email or SMS, valid for 7 days. You can resend a link at any time.
- 5
Open the doors and keep an eye out
See who's joined, who's confirmed and who's made a wishlist, and send a friendly nudge to anyone who hasn't.
- 6
Draw the names
Close the doors, preview the draw, then lock it in. It's random and secret: nobody gets themselves, and you can keep certain people apart.
- 7
Gifts, the swap and an optional reveal
Santas pick a gift (we'll have suggestions ready), wrap it, and hand it over at your gift swap, ticking off each step as they go. You can see where every gift stands, chase anyone who hasn't bought one, and, if you selected a Santa reveal in setup, choose Reveal Santas from the Draw tab when you're ready. Otherwise, Santa identities stay secret.
For Santas
You join when your organiser invites you. Every Secret Santa is private to its own group.
- 1
Open your invite
Your organiser adds you, and we send you a personal link by email or text.
- 2
Create your account
Choose a username and a password. Your email or mobile number is already filled in.
- 3
Say you're in
Agree to the house rules and pinky-promise one gift within the budget.
- 4
Make your wishlist
Answer a few fun questions and pick some favourites, so your Santa knows what you'd love.
- 5
Unwrap your person
After the draw, find out who you're gifting and peek at their wishlist.
- 6
Buy their gift
Pick something within the budget before the buy-by date. We'll suggest ideas that match their wishlist, online or in a shop near you.
- 7
Wrap it and hand it over
Mark it ready once it's wrapped, bring it to the gift swap, and mark it given. If your organiser included a Santa reveal in setup, you can find out who gave you your gift once they reveal the Santas. Otherwise, their identity stays secret.
Link expired?
Signing in
There's one sign-in page for everyone: Santas, organisers and our own team. We recognise who you are from your account.
Who you are
Type your email, your mobile number or your username.
Password
The password you chose when you created your account.
Or a one-time code
We text or email you a 6-digit code. Handy if you've forgotten your password.
Good to know
Who can take part?
Anyone your organiser invites! Each person gets their own link by email or text, makes an account with a username and password, and says they're in. Every Secret Santa is private to its own group.
My sign-up link has expired. What now?
Open it anyway and choose “Send me a new link”. We'll send a fresh one to the same email or mobile number, and the old link stops working. Links last a week.
How do I sign in?
Use your email, mobile number or username, with your password or a one-time code we send you. Forgot your password? Sign in with a code, then set a new password from your account.
How is my recipient chosen?
Once joining closes, your organiser draws the names: a secure, random draw on our side. Everyone gives one gift and gets one gift, never to themselves, and only within their own group.
Do I have to buy something from my recipient's wishlist?
Not at all. Wishlists are just hints. We'll also suggest gift ideas from Spa Ceylon that suit them, and anything on offer within the budget makes a lovely gift.
How do gifts reach the recipient?
At your group's gift swap! Buy online (it's delivered to you) or in a shop, wrap it up, and mark it ready on your gift page. At the exchange, hand it over and mark it given. Your recipient only ever hears that a gift is coming, never what it is.
When will I find out who my Santa was?
Only if your organiser selected the optional Santa reveal in setup. Once they choose to reveal the Santas, you'll be notified and can see who gave you your gift. Otherwise, Santa identities stay secret. You will still find out who you are buying for after the draw.
What am I committing to when I join?
By joining, you agree to buy one gift for your recipient within the campaign budget before the purchase deadline. If you can no longer take part, contact your group organiser as early as possible so we can protect the other participants.
What if I can't buy a gift or need to withdraw?
Before the draw you can withdraw from your dashboard. After the draw, contact your group organiser: we'll reassign carefully so nobody is left out. Withdrawals after a gift has been bought are handled individually.
Can I get a refund?
Refunds follow the policy of the shop you bought from and your Secret Santa's rules. Because a refunded gift affects another participant, refund requests after the draw go through your group organiser.
Is a gift guaranteed?
We match everyone and follow up on every unpurchased gift before the deadline. If a Santa doesn't complete their purchase, our team handles it under the campaign's non-fulfilment policy.
What happens to my details?
We use them to run your Secret Santa. Spa Ceylon, who runs Secret Santa and suggests the gifts, also uses them for its marketing: to send offers if you said yes to them and to show you its ads. Your Santa never sees your contact details. The data notice you agree to when you sign up has the full details, and you can ask us to stop or delete your data at any time.
Still have a question? Contact your organiser.